Below, we set out the terms of service and the privacy policy of your contract. with us
Terms and Conditions
Please read carefully Don't Ignore it. We are making this rule only for the spammer. because a lot of client Miss use us Services. If you are not a spammer then don't Worry we always support good client and also provide 24x7 Support.
We do not allow IRC (Internet Relay Chat) network,Autobot websites,bit torrent application or torrent File ,Gaming Seervers (like counter-strike, half-life, battlefield1942, etc),Phishing,Satta,Fraudulent Activity,Malware detection, Gaming,Phishing,Porn website,18+ contents.(All Media formates Like mp4,mp3,ogg,mov,avi,mkv etc. do not allow in shared hosting).
Crypto/Loan/Spam Websites or related content are not allowed.
Your service will be suspended if any abuse is reported on your service. If you want to continue the service after the removal of misuse information from the service, you will have to pay the penalty.
We are providing Technical support 24x7. We are providing technical support only for our hosting issue if you download any script and the script is not working we are check and decide this problem is making my our hosting or script. If Hosting Problem We solve it's within 30min hours. We are Solve any kind of problem Within 24 hours Because it depends on the problem but we are trying to solve it under 30min. We are trying to solve your problem fast as soon as possible. if you buy premuim support then we are only try to solve your problem by anydesk remote system. we are not provide developer support.
Viruses And Other Destructive ActivitiesIf we are found any virus in your cpanel after we will suspend you account/website there you have one option contact Sitehosty Team.
Sitehosty Refund PolicyWe provide a 15 Days credit back guarantee (5 Day refund Policy) on all Web Hosting packages with the following conditions:
- Refund policy eligible only on 1 year plans.
- Refund policy not applicable on Domain Registration.
- Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).
- Refunds are not granted to accounts closed for TOS violations.
- Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.
- Canceled plans from you will expire completely without a refund. Which cannot be reactivated and we will not be responsible for data backup of canceled plans from Cancel Request.
- If already have product and order new product then no refund policy work. only 10 days credit back guarantee.
- No refund policy for: installation fee, SSL certificates, and licenses or custom software installs.
- No refund will be made if our team not found any issue in your Hosting plan from our side.
- No refund will be made if your Service(s) is suspended (due to Email Marketing/Email,Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.